Uploading Files

You can upload your files to your website 3 different ways:

1. Using an ftp program
2. Using the File Manager
3. If you're using FrontPage, you can use the publish function in that program


1. Using an ftp program



To ftp into your account, use the following settings:
Host/Server Name: yourdomainname
Username: yourusername
Password: yourpassword
Upload into the www directory

So, for example, if your domain name is abc.com, your host/server name would be abc.com. If your Control Panel username is abc, then you would use abc for the username. If your Control Panel password is oekcpart, then you would use oekcpart for the password.

Note: If you just registered your domain or changed its nameservers and the change hasn't propagated throughout the Internet, you can use as your Host/Server Name, the IP address 162.42.208.251

Once you've logged into your account, you will see several directories. DO NOT DELETE OR RENAME any of these directories or any hidden files that you may find. These directories are automatically setup by the system and required in order for your account to function. Deleting or renaming any of them will cause fatal errors that can only be repaired by deleting and resetting your account. Deleting and resetting your account will inadvertently cause you to experience DNS problems. DNS problems are not something that can be manually fixed, as they can only work themselves out in an unpredictable amount of time.

You will be uploading your files to the www directory. This is the directory where you will upload your web pages and create other subdirectories that will pertain to your web site and be viewable from your web browser. Your pages WILL NOT be viewable on a web browser unless they are uploaded to this directory.

When you initially enter your public_html directory, you will see only one directory, which is your cgi-bin. The cgi-bin is where you upload your cgi scripts. DO NOT DELETE OR RENAME your cgi-bin. As you add features from your Control Panel, the system will automatically create other directories within this area. ANY AND ALL sub-directories and/or files created by the system are required by the system to make a particular function operate and SHOULD NOT BE DELETED OR ALTERED IN ANY WAY. The index.html page is the default entry page for your account and this file MUST EXIST in order for visitors to see your website when they go to your domain name.



Where and how to upload your files


ALL files must be uploaded to your www directory.

Files are uploaded to your account via WS_FTP, CuteFTP, Fetch or any other FTP software program that you may prefer. See below for instructions for setting up your FTP client software. For more in-depth information pertaining to your FTP Client, refer to its documentation.

There are also numerous tutorials for using FTP out on the web, simply do a search for FTP tutorials.


 

(WS_FTP) For PC Users


The following information is contained within your account setup email and is needed to connect you to your web site via FTP:

USERID
PASSWORD
FTP HOSTNAME

Each time you run WS_FTP the Session Profile window will be displayed. A profile contains the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP.

To create a profile, click the "New" button and enter a generic profile name at the top of the Session Profile window, such as "My Web site." This can be anything you want - it doesn't affect the FTP connection.

Next, enter your Host Name/Address (yourdomain.com), User ID (the username you were sent in your setup instructions), and Password (the password you were sent in your setup instructions) for your web site as illustrated below.

ftp1.gif (10092 bytes)


Next you need to click "OK" to continue. This will connect you to the FTP server, where you will connect directly to the home directory of your account. WS_FTP will display a split screen where files on the left-hand side are within your own computer. You will see several folders on the right-hand side such as www, which are the folders contained on our server for your website.

You need to double click on www to get to your web directory. This is where you will upload all your files, and/or you will create sub-directories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document index.html in lowercase and upload it to the www directory.

To upload a file or files, simply highlight the file(s) on the left and click the right arrow button (->) in the center of the window. Be sure to upload HTML documents and scripts in ASCII mode and images in Binary mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s). To create a new directory, click on the MkDir button when you are inside the www directory or subdirectory.

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file, try hitting the "Reload" or "Refresh" button. If that fails, you need to clear both disk and browser cache. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.


Fetch For MAC Users



The following information is contained within your account activation notice and is needed to connect to your web site via FTP:

USERID
PASSWORD
FTP HOSTNAME
The hostname tells your FTP software to connect to the web server upon which your web site resides.

Each time you run Fetch, the New Connection window will be displayed. A profile contains the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP. To create a new profile, select "New Connection..." from the File menu. Next, enter the Host (yourdomain.com), User ID (yourdomain), and password for your web site as illustrated below.

fetch1.gif (5041 bytes)



Don't worry about the Directory option right now. When you have your Host, User ID, and Password entered, click on the OK button.

The next window which will pop up will look virtually the same as below, except that yourdomain will be in the pop-up window.

fetch2.gif (10056 bytes)



Bookmarking the Connection

You should take the time, now that you have established your connection, to make it easier for you to get here next time. Under the Customize menu, select New Shortcut. A window will pop up called Bookmark Editor, as below. It will already have your name, Host, and User ID filled in. Under Type, choose File from the pop-up menu. If you would like Fetch to remember your password so you won't have to type it in each time, type in your password in the Password field. Now, under the same Customize menu, choose Preferences, and under the General tab, make sure the connection you just entered is selected as the default shortcut. Next time you open up Fetch, your shortcut will be opened automatically and all you'll have to do is click the OK button!

fetch3.gif (4078 bytes)



How to Transfer Files

Refer again to the sample window above. You need to double-click on www to get to your web directory. This is where all your files will be placed, and/or where you will create sub-directories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document index.html in lowercase and upload it to the www directory of your account. To upload a file or files, simply drag them from your hard drive onto the Fetch window when you are in the appropriate directory or subdirectory. Be sure to upload HTML documents and scripts in Text mode and images in BINARY mode. Or to make life easier, click on the Automatic button as shown in the sample window above, and Fetch will decide the proper format. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

To ensure that the Automatic selection works properly, make sure the selections under the Upload tab in the Preferences window looks the same as below.

fetch4.gif (4514 bytes)

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file, try hitting the "Reload" or "Refresh" button. If that fails, you need to clear both disk and browser cache. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.

 


2. Using the File Manager



Please refer to the section in this Users Guide on the File Manager


3. Using the Publish Function in Frontpage



Please refer to the section in this Users Guide on the FrontPage Extensions

 



How to view your pages on the WWW


If your domain name is not yet live on our servers, you can view your pages by using just your IP address if you have a dedicated IP:
http://youripaddress/
If you have a shared IP, then you can get to your website by going to:
http://162.42.208.251/~yourusername
(of course replace yourusername with your actual username.)

If your domain is live on our servers, you can view your pages within any browser by typing any of the following in your browser: (of course replace yourdomain.com with your actual domain name and its extension and yourusername with your actual username.):

http://www.yourdomain.com

http://yourdomain.com

www.yourdomain.com

http://www.yourdomain.com/index.html

http://yourdomain.com/index.html

www.yourdomain.com/index.html

If you are getting an error when typing the above, several things could have gone wrong, these are as follows:

1) Your initial page is not named index.html

2) The code in your index.html page is incorrect

3) The registration/nameserver modification for your domain has not fully propagated throughout the Internet (this process can take up to 72 hours). If it has been 72 hours and your domain is still not active, email us at support@webclickhosting.com so we can check into it for you.

4) Your account has been deactivated due to non-payment,/non-compliance of our policies, or spamming violations - you need to contact us at support@webclickhosting.com

A note about spam: The best advice that we can pass on to our users is DO NOT SPAM. There are only so many backbones and while you may find it convenient to hop around from hosting company to hosting company, eventually you will start getting "We don't want your business" replies from the hosting companies. This is because the backbone will not allow them to host you because you've been banned for spamming. You don't have to like this rule, but it's the one that rules your existence on the Internet.

Are you unsure of what spamming is? We can make this short and simple for you. Spamming is the sending of any unsolicited email to an email address who’s owner did not invite you to send an email to them.