Users Guide

Chapter 4 - FTP Instructions

Introduction To FTP | WS_FTP (for PC Users) | Fetch (for MAC Users)
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Introduction To FTP

All of your files and subdirectories go into your www directory. Refer to Chapter 2 to learn about all the different directories in your account. DO NOT DELETE ANY DIRECTORIES OR FILES IN YOUR ACCOUNT. The files pertaining to your web site that you design should be uploaded to your www directory and should be the only files you ever replace.

Now that you've determined where your files go, there are several ways, depending on your computer system, that you can transfer files to your account directory. The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure. You can also upload files to the server using the File Manager in your Control Panel.

In order to FTP, you need a software program. One of the most popular ones for Windows is WS_FTP. Go to www.download.com and do a search for "wsftp". The LE edition is FREE.

For the Macintosh, a program called "Fetch" is used, which you can also get at www.download.com.

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(WS_FTP) For PC Users

The following information is contained within your account activation notice and is needed to connect you to your web site via FTP:

USERID
PASSWORD
FTP HOSTNAME

Each time you run WS_FTP the Session Profile window will be displayed. A profile contains the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP.

To create a profile, click the "New" button and enter a generic profile name at the top of the Session Profile window, such as "My Web site." This can be anything you want - it doesn't affect the FTP connection.

Next, enter your Host Name/Address (yourdomain.com), User ID (the username you were sent in your setup instructions), and Password (the password you were sent in your setup instructions) for your web site as illustrated below.

Next you need to click "OK" to continue. This will connect you to the FTP server, where you will connect directly to the home directory of your account. WS_FTP will display a split screen where files on the left-hand side are within your own computer. You will see several folders on the right-hand side such as www, which are the folders contained on our server for your website.

You need to double click on www to get to your web directory. This is where you will upload all your files, and/or you will create sub-directories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document index.html in lowercase and upload it to the www directory.

To upload a file or files, simply highlight the file(s) on the left and click the right arrow button (->) in the center of the window. Be sure to upload HTML documents and scripts in ASCII mode and images in Binary mode. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s). To create a new directory, click on the MkDir button when you are inside the www directory or subdirectory.

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file, try hitting the "Reload" or "Refresh" button. If that fails, you need to clear both disk and browser cache. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.

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Fetch For MAC Users

The following information is contained within your account activation notice and is needed to connect to your web site via FTP:

USERID
PASSWORD
FTP HOSTNAME
The hostname tells your FTP software to connect to the web server upon which your web site resides.

Each time you run Fetch, the New Connection window will be displayed. A profile contains the information needed to connect to your web site. Creating a profile now will eliminate the need for you to configure the software each time you wish to connect to the web server via FTP. To create a new profile, select "New Connection..." from the File menu. Next, enter the Host (yourdomain.com), User ID (yourdomain), and password for your web site as illustrated below.

Don't worry about the Directory option right now. When you have your Host, User ID, and Password entered, click on the OK button.

The next window which will pop up will look virtually the same as below, except that yourdomain will be in the pop-up window.

Bookmarking the Connection

You should take the time, now that you have established your connection, to make it easier for you to get here next time. Under the Customize menu, select New Shortcut. A window will pop up called Bookmark Editor, as below. It will already have your name, Host, and User ID filled in. Under Type, choose File from the pop-up menu. If you would like Fetch to remember your password so you won't have to type it in each time, type in your password in the Password field. Now, under the same Customize menu, choose Preferences, and under the General tab, make sure the connection you just entered is selected as the default shortcut. Next time you open up Fetch, your shortcut will be opened automatically and all you'll have to do is click the OK button!

How to Transfer Files

Refer again to the sample window above. You need to double-click on www to get to your web directory. This is where all your files will be placed, and/or where you will create sub-directories. The only system directory that you may need to use is cgi-bin; this directory is reserved for custom scripts. To make your home page load automatically, name the HTML document index.html in lowercase and upload it to the www directory of your account. To upload a file or files, simply drag them from your hard drive onto the Fetch window when you are in the appropriate directory or subdirectory. Be sure to upload HTML documents and scripts in Text mode and images in BINARY mode. Or to make life easier, click on the Automatic button as shown in the sample window above, and Fetch will decide the proper format. To transfer a file to a subdirectory, double-click the appropriate subdirectory to open it before transferring the desired file(s).

To ensure that the Automatic selection works properly, make sure the selections under the Upload tab in the Preferences window looks the same as below.

As soon as a file is uploaded to the web server, it is available for all to see. If, after uploading a file, you are still unable to see the updated file, try hitting the "Reload" or "Refresh" button. If that fails, you need to clear both disk and browser cache. Remember that you must first be connected to the Internet through your local Internet service provider in order to connect to the web server.

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